🧾 Purchase & Subscription

Do I need a credit/debit card for free room subscription?#

No, Free room is allocated to you on first app login, without a credit cards.

What are the payment methods I can use to subscribe?#

We use Stripe to process our payments, You can use all types of credit cards to subscribe to CloudLAN.

Are my card details safe with Simply5 CloudLAN?#

Yes, We use Stripe - a PCI-certified payment gateway to handle your payment data. Simply5 doesn't hold your card details at any point of the transaction as they are submitted to Stripe directly.

Who can use CloudLAN?#

Anyone can subscribe to a CloudLAN room by downloading the app & creating a new room. Once created, admin can invite other users so they can connect to it.

When can I use my redeemed referral credits?#

Once redeemed from your referral tab, the credits are transferred to your Simply5 Wallet, These credits are automatically used at the time of your subscription renewal.


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💁‍♀️ Got a question not answered in this knowledge base?
Contact us at cloudlan@simply5.io or "chat with support" from our website or inside the app